MLS Faq’s

Our sign up process is handled entirely online. Simply go to our homepage, click the Join Now button, fill out the required information, read and accept our Terms of Use, then enter your payment information.

After your payment is accepted, you’ll receive an email with your login and password (make sure you don’t use the same email as another member, or you won’t be able to log in). When you log in for the first time, you’ll be asked to fill out your license information. In some states, we are able to automatically verify your license; other states require manual approval.

Once your license information is complete, our system will check to see if your broker is already a participant. If they are, your account is unlocked and you’re all set! If not, you’ll be asked to enter your broker’s name and email so we can send them a broker participation form. They just need to e-sign the form; there is no cost to them to do so. Until they complete the form request, you will be a limited member; as a limited member, you can begin to learn the system and enter draft listings.

With our monthly pricing, you can join on a month-to-month basis and cancel at any time. However, we do not recommend doing this. If you suspend or cancel your membership, you are no longer covered by our universal cooperation and co-broke as a buyer agent.  Once an offer of cooperation and compensation is made on a listing entered, that offer survives the life of the listing agreement regardless of membership status. If you would like to suspend or cancel your membership, it is your responsibility to contact us at least three days prior to the end of your billing period with your request. Once you are charged, we do not offer refunds.

We do not charge a setup fee or initiation fee for membership, however, we do require first payment prior to processing your application. Many accounts can be approved automatically, though some may require manual license validation. Accounts are approved during regular business hours. You may experience a slight delay in membership approval during off hours or during periods of high member traffic.

The MLS exists for the purpose of cooperation and compensation between brokers.  Only a broker can make that offer, so they must participate. My State MLS does not charge brokers to participate, and any agents of a participant can join once they’ve signed the participation agreement. A brokerage that allows office managers to participate in the MLS can sign the participation agreement and be that office’s participant.

If your brokerage has changed addresses or other details since your broker signed the agreement, this can create a second office for your company. If you know that your broker is already a participant, but you’re still being asked for an agreement, please contact us.

Broker participants receive a free participation account. This free account allows the broker to oversee, own, and control the listings entered by their member agents. To enter their own listings or fully utilize the MLS, brokers need a paid account. Please contact us for more information.

Yes. A broker can request an admin account or administrative privileges for their own account. Administrative accounts allow the admin to control all of their firm’s offices, agents, and listings in the MLS. Contact us to request an admin account.

We run webinars several times a month for training purposes. If a group desires a private  training session, we’re happy to arrange a demo. Contact us to request a training session for your office.  We also have a full library of training sheets and videos available here.

You can, and we do! We can rebrand our platform for your brokerage or group of brokers as a private listing system. It is called the BrokerLS. Contact Member Services for details.

My State MLS does not sell member listing data. If a broker or the owner of the data wants to send listings to a third party site not already listed in our syndication list, that request would have to come from the broker or data owner.

Check out our Photo Uploader Guide here.

Yes, you must keep your listings updated. You can view our full listing terms here.

1. An Exclusive or Exclusive Right to Sell listing states the listing broker is the only party allowed to sell the listing. Even if the home sellers were able to find a buyer themselves, with an Exclusive Right to Sell listing, the agent will still be owed commission.
2. An Exclusive Agency listing denotes a listing contract where the listing agent is the only real estate agent allowed to market a property for sale and is owed a commission if they or any other agent sells the property. An Exclusive Agency differs from an Exclusive Right to Sell because, under an Exclusive Agency agreement, the homeowner can find a buyer and sell the home to them without paying a commission to the agent.
3. Under a Limited Exclusive listing, multiple designated agents are given the right to market the property and collect a commission on the sale. Only the agent who brings a buyer is owed a commission.
4. A Co-Exclusive listing also gives the right to market the property to multiple agents. However, on a Co-Exclusive listing, multiple brokers work together to market and sell a property, then split the commission.
5. An Open Listing may or may  not have a listing agreement, and typically anyone with permission from the seller can advertise and sell the property. They have very little protection for the agent’s commission and typically are not cobroked.

Price is a required field, as many of the searches are price-dependent.  In addition, listings must reflect the information on the listing contract; such contracts generally specify a price. The only exception to this rule is an absolute auction. In the case of an absolute auction, the assessed or market value must be disclosed in the “Estimated Value” field.

Yes, private listings are allowed. To keep a listing private, select “Yes” under “Company Private” in the listing wizard. Private listings do not syndicate to any third party sites, are not found in a member search, and are not seen on the public search.

If you have an individual membership, you are limited to 100 free listings per year. After you enter 100 free listings, you will be charged $5 per listing. If you exceed 200 listings per year, you will be charged retroactively for the first 100 listings. Office accounts do not incur these fees. Individual accounts found to be entering listings for multiple licensees will be charged the $5 listing fee for all listings.

High-use single members use more bandwidth and server space than normal volume listing agents. The listing fee charge is there to offset server and bandwidth charges. It is also in place to discourage the use of a single member account by more than 1 person, or to limit a brokerage from entering all of their listings with a single account. The spirit of the MLS is for all agents who access the system to have their own account, which is why we offer discounted office pricing that covers entire office members. If you think you might exceed 100 listings contact us to upgrade to an office membership.

Contact membership services for more details.

Contact membership services for more details.

Yes, My State MLS accepts all property types.

Zillow, Trulia and Realtor.com do not display commercial listings on their websites. Some of our ListHub partners do display commercial listings, as well as Homes.com.

Yes, we allow this listing type. Some states require a different type of licensure to sell manufactured homes on a land lease (chattel), and if your state requires this license type, you must comply with license law in your state. Not all third party sites display this property type.

Yes, we allow this listing type. However, some states require different licensure for auctioneers. You are required to comply with state license law at all times.

Yes. Seasonal rentals are allowed, and you may post multiple date offerings and prices based on the times the property is offered for rent.

No. We require a cobroke to be offered on every listing. We do not require a specific amount to be offered; the listing agent should offer an amount based on the deal they made with their client. We do not set prices, and brokers are free to enter into any deal they have agreed on with all other parties to the contract.  Co broke amounts can be negotiated between parties in writing as a separate agreement.

All real estate agents are required by law to work under the supervision of the broker they’re affiliated with, as their broker’s representative. The term “agent” has a different meaning when it involves customers. Agency describes the relationship between real estate agents and your clients, and it guides every activity you engage in as a real estate agent.

1. Broker Agency refers to a broker who is acting in any capacity other than a buyer’s agent or sub-agent. A transaction broker would fall under this category if transaction brokerage is allowed in your state.
2. Sub Agency commission refers to a situation where the agent bringing a buyer does not have a buyer agency relationship with the buyer and isn’t a licensee of the selling agent’s firm. In this case, the agent bringing the buyer is acting as a sub agent of the listing broker.
3. Buyer Agency refers to a co broke arrangement where the cooperating agent has a buyer agency agreement and relationship with the buyer.
4. Bonus refers to extra compensation offered by the listing agent above the other amounts listing, usually to help a home sell more quickly.

Referral fees are offered under a separate referral agreement and are not considered a co-broke amount.

A CMA is a Comparative Market Analysis. It is used to help determine the value and potential list price of a property.

Yes, our members can use our CMA program to create a full CMA on a property. It can then be connected to a client, saved in your account, printed, or emailed, all from inside the MLS.

Yes. Once you’ve created a saved search in your account, you can select “Drip this Search” and enter your client’s email to have property updates sent to them.

Yes, we allow all of these media types, as well as Matterport and Immoviewer 3D tours.

Yes. We have a public search available. Any leads sent regarding your listings through this search go directly to you.